Remote Computer ServicesHow To Services
Thank you for purchasing your remote support services with NQTC.
Your business is greatly appreciated!
- Make sure you have an internet connection
Please move your mouse cursor to the bottom right corner of your computer desktop, and place the cursor over the small icon with lines. Normally next to your speaker icon. Once the cursor is placed over the signal bars, a pop-up statement will appear, and should read “internet access”. Click on the pop up and follow the instructions for logging into the “WI-FI”.
AFTER YOU VERIFIED THE INTERNET CONNECTION
Remote access makes it easy to fix a computer, or to train our students. It reduces travel time, and appointment time issues. Clients love the ease of remote connection and appreciate the flexibility.
We recommend downloading the following FREE PROGRAMS, to enable the remote access tools.
After clicking on the above link, you will be directed to the Teamviewer Website, where you can download the FREE Version of Team Viewer. It is not necessary to have an account, and always choose “no when asked if you are using it for commercial use.”
After the installation is complete you will now have an Icon on your desktop that looks like the link above.
NOTE: NQTC will never have remote access into your computer until you provide the new password for the current session. The user ID will stay the same, however the password will always change per remote session.
- User ID
When you double click on the Icon and read the user ID and Password, we will be able to log into your system. Your mouse will be taken over and the session will begin.
What to Expect
Is your session for computer support? Follow this link.
Is your session for computer training? Follow this link.